Logistics

One point of contact for the entire cargo flow

Minh Châu develops the transport plan, selects the carriers and coordinates against milestones through to handover. The performing carrier, the scope of responsibility and cargo insurance are stated in the contract for each shipment.

3D illustration of the logistics division — AI-generated illustration

What Minh Châu does

Monthly cargo-flow coordination for factories: ocean freight, air freight, road haulage and cross-border cargo — one point of contact tracking through to the factory gate
Oversized and heavy-lift cargo: route surveys (bridge clearance, load capacity, turning radius, power lines) and transport planning; transport is performed by operators holding the vehicles and road permits
Inland waterways: shuttle barges moving cargo from deep-water ports to river ports and ICDs, and carrying oversized packages by river where road transport is not feasible
At port: coordination with shipping agents and terminal operators for handling bulk cargo and project cargo, and for transshipment
Shipment tracking, progress reporting and handling of exceptions; dispatching aligned with receiving hours and truck-ban hours to avoid container demurrage/detention and storage charges

What Minh Châu does not do

The logistics division does not own trucks or warehouses; any infrastructure assets are held through separate project entities with operating partners
No quotations for heavy cargo before a route survey
No acceptance of cargo with incomplete documents or cargo that is prohibited

Multimodal

Four modes, one point of contact

Minh Châu selects the mode for each leg based on the cargo, time and cost, then joins them into one route — transport is performed by licensed partners.

Cargo aircraft being loaded with pallets on the apron at dawn

NORTH · AIR

Air

Urgent and high-value cargo: space booking, terminal handling and documentation through airlines and partner air cargo terminals.

North — the North Star guides the flights.

When to choose →

Container ship leaving a deep-water seaport for the open sea

EAST · SEA

Sea

Full container loads and LCL, bulk and project cargo through seaports; connecting onward to inland barges.

East — opening onto the East Sea and international routes.

When to choose →

Container train crossing fields and a steel bridge

SOUTH · RAIL

Rail

Containers on the North–South corridor and international through-rail; suited to heavy, steady, non-urgent cargo.

South — along the North–South railway.

When to choose →

Container truck on an expressway heading to a logistics park

WEST · ROAD

Road

Container trucks, trucks, oversized and overweight cargo; first and last legs and border crossings.

West — roads linking to Laos, Cambodia and the border gates.

When to choose →

Container port and river route in early morning light — **Cargo flow begins with a plan**
Road, waterway and port need to sit within a single coordination plan.
AI-generated illustration.
Not Minh Châu's facilities or assets.

Principles

Three things Minh Châu holds to

Survey the route first, quote secondOnly bridge clearance, bridge load limits and turning radius can determine a heavy-cargo plan — it cannot be guessed from a desk.

Waterway for steady flows, road for urgent cargoWhen cargo moves monthly and can be booked a few days ahead, consider barges; run a trial for 8–12 weeks and measure the total door-to-door cost before scaling up.

Small core, wide networkCapability comes from a network of specialised operating partners; Minh Châu holds the roles of design, coordination and quality.

Process

4-step working process

1. IntakePackage specifications, origin, destination, timeline, documents available

2. Survey & planRoute, equipment, lifting points, water levels (inland waterway), risks

3. All-in quotationScope and exclusions stated clearly; road and waterway options compared where relevant

4. Coordination & handoverMilestone tracking, document reconciliation, close-out report

Frequently asked questions

Quick answers

Does Minh Châu own trucks or warehouses?

No. Minh Châu works on a coordination model: it develops the plan, selects specialised operators and tracks progress and documents; each party's responsibilities are set out in the contract.

How is a single point of contact different from hiring several contractors yourself?

One point of contact, one quotation with a clearly stated scope, one place to answer when an incident occurs. Coordinating between the stages is Minh Châu's job.

Why must the route be surveyed before quoting heavy cargo?

Bridge clearance, road load capacity, turning radius and power lines determine the actual plan and cost. Quotations issued before a survey usually have to change.

When should inland waterway transport be considered?

When cargo moves steadily each month and can be booked a few days ahead. One barge can replace many truck trips and reduce pressure on the roads; same-day urgent cargo should still go by road.

How can container demurrage/detention and storage charges be avoided?

By dispatching according to the receiving hours and truck-ban hours of each area, and by using a hub warehouse near the port when the flow needs to be kept steady.

Discuss logistics